There are so many challenges when making ice cream. Everything from the ingredients to the machine to the temperatures to the cook. Here are some common problems and guidance for addressing them.
- Ice Cream Won’t Thicken
- Homemade Ice Cream Too Soft
- Cuisinart Ice Cream Maker Motor Stopped Working
- Cuisinart Ice Cream Maker Won’t Turn
- Cuisinart Ice Cream Maker Not Churning
- General Cuisinart Ice Cream Maker Troubleshooting
- Cuisinart Ice Cream Maker Bowl Problems
Ice Cream Won’t Thicken In Ice Cream Maker
There are quite a few different causes of ice cream that does not reach the ideal thickness while being churned. In some cases, when an ice cream maker has a separate, freezable bowl, it may be that it was not in the freezer long enough of the freezer was not cold enough. In others cases where there is a compressor as part of the ice cream maker, it may simply be that the ice cream isn’t ready and needs to be left inside the machine longer. Here is some guidance based on a list of ice cream maker styles.
Freezer-Bowl Style Ice Cream Makers
Here are some things to try and check:
- Did you follow the instructions with your maker for the length of time to expect to have the ice cream churning
- Did you follow the instructions with your maker for how long to freeze the removable freezer bowl
- Sometimes the ingredients in a recipe change the amount of time required to reach a thick ice cream. Coconut milk is an example since often less milk is used when coconut milk is included changing the freezing principles of the mixture
- It may be the case that the bowl was not properly frozen, even if it was in the freezer for the specified amount of time. Check the temperature of the freezer and try a location closer to the back of the freezer.
Compressor Style Ice Cream Makers
When an ice cream maker includes a compressor it has more moving parts that all must work together to create your ice cream. These are often more convenient than freezer-bowl style makers though they are larger and heavier. Here are some common problems to check for:
- First, check that the ice cream maker has adequate air flow around the unit. Since this is essentially a freezer, it needs to move air to properly cool the ice cream.
- Make sure you followed the instructions for the typical time required to thicken the ice cream
- Consider the ingredients of the recipe… the lower the water content the longer it can take to freeze
Rock Salt & Ice Makers (and Rolling Mixers)
These can be the most unpredictable ice cream makers because the temperature is not universal around the bowl of the ice cream maker. The amount of ice and salt in any location around the bowl can have a major impact on temperature. Here are some strategies getting thick ice cream from a rock salt maker.
- Make sure you have enough ice and salt!
- Pay attention to the ice cream maker and add ice and salt whenever needed
- Be sure to follow the directions for the maker you are using so that you understand the typical amount of time to reach thick ice cream
- Consider the ingredients for the flavor of ice cream you are making since this can impact the thickness you will achieve in a short ice cream making cycle
Homemade Ice Cream Too Soft
Sometimes the ingredients in the ice cream flavor work against you and result in a softer ice cream. My favorite coconut ice cream recipe is like that. Often though, it comes down to temperature… just getting the mix cold enough before it goes into the freezer. Most ice cream makers create a softish ice cream that needs more time in the freezer to get hard. Be sure to check the instructions with your ice cream maker to verify you are mixing it long enough and freezing the freezer bowl long enough (if it uses one).
If needed, you can start to experiment with changes to the recipe or ingredients to add some hardeners.
Cuisinart Ice Cream Maker Motor Stopped Working
The ice cream may be too thick. Check the processing time. Turn off ice cream maker. Clean ice cream maker and put freezer bowl in the freezer. Make a new batch once the bowl is frozen for the recommended amount of time. Check the gears as well. If your last ice cream was too thick or too frozen it might have caused some damage to the gears. In this case you would hear the motor running but no movement will be visible. If these tips don’t help. You should always contact the manufacturer or the local dealer and request a service of your unit according to the guarantee or request a part.
Cuisinart Ice Cream Maker Won’t Turn
Several connections can be found between your appliance and the problem you are facing with. Every troubleshooting should start with the following steps. At the beginning, you should always check if your ice cream maker is connected to the electrical grid. Then you should check if your appliance is turned on. If the steps before have been confirmed then you can proceed with further troubleshooting. If the problem has appeared while the ice cream maker was running then you should investigate the thickness of the base of the ice cream. The ice cream might be frozen at the sides as well. Both issues might cause the puddle to stop spinning. You should always turn the ice cream maker off and If there is ice you should scoop it out of the bowl or you should start with a new batch of ice cream which wouldn’t be so thick. Turning off will prevent further damage to the motor or the gears that might break while the motor tries to spin the paddle in the thick ice cream.
Cuisinart Ice Cream Maker Not Turning
Before we start with the troubleshooting process ensure your ice cream maker is connected to the electrical network. If it is connected to the electrical network then you should check if its turned on. If these steps check out, we are ready to go to the troubleshooting. Usually you get this problem when the appliance is running. This problem can be identified with the thickness of the ice cream base. The thicker the base the harder for the paddle to spin. If the base is too thick it might damage the motor or break the gears which will require a service from your local dealer or the manufacturer. When you notice the paddle not spinning you should turn the machine off right away. If the ice cream base doesn’t have ice on the sides then you should make a totally new batch and start the machine again with the new batch. If the current base is not thick but instead ice has formed on the sides of the ice cream base then you should scoop up the ice really fast and after you are done you can turn the machine back on. For further troubleshooting tips call your local dealer or contact the manufacturer.
Cuisinart Ice Cream Maker Not Churning
Once you are sure that your ice cream maker is plugged into the electrical grid and that your machine is turned on then you are ready to processed. This problem can be identified with motor damage or gear damage. Your product doesn’t necessarily have to be damaged but still the following reasons might cause the paddle to stop spinning. Most common reason is the thickness of the ice cream base. If the base is too thick then it might cause the paddle to stop spinning. In this case you should turn your ice cream maker off and remove the ice cream base from the bowl to avoid further damage of the motor or the gears. Try making another batch with lighter ice cream base. The second reason might be frozen sides of the ice cream base. Sometimes when this happens, it stops the paddle from spinning. You should take the same actions, turn your ice cream maker off and scoop the ice from the sides of the bowl as quick as possible so that the frozen bowl remains frozen. After that you can turn your ice maker on and continue with the process.
Cuisinart Ice Cream Maker Troubleshooting
- Problem : Ice cream is not ready in recommended time
Solution : Check recipe to make sure that the ingredients are correct. Keep the freezer bowl in the freezer for a longer amount of time before making ice cream. Do not let freezer bowl sit outside of the freezer for more than 5 minutes before making ice cream. Make sure your freezer is set to 0˚F.
- Problem : Ice cream is not dispensing
Solution: The ice cream may be too thick. Check the processing time. Check recipe to make sure that the ingredients are correct. Remove the bowl, scoop out and eat the ice cream.
- Problem : Motor stalls
Solution : The ice cream may be too thick. Check the processing time. Turn off ice cream maker. Clean ice cream maker and put freezer bowl in the freezer. Make a new batch once the bowl is frozen for the recommended amount of time.
- Problem : Mix-ins are not dispensing
Solution : Check the condiment chute to make sure that mix-ins are not stuck. Clean and dry the chute. Check mixins to make sure that they are not melting. Clean and dry condiment dispensers. Check for jammed mix-ins. Mix-ins may be too large.
- Problem : The mixing arm is not turning.
Solution : Check to make sure there is no ice in the freezer bowl. Check to see if unit is on. The ice cream may be too thick.
Cuisinart Ice Cream Maker Paddle Not Turning
This problem can be identified with a couple of issues. Firstly you should check if your ice cream maker is connected to your electrical network. Second check if your ice cream maker is turned on. If last two can be confirmed then the issue can be connected to the motor malfunction or gear damage and malfunction caused by previous work. If the problem has appeared during ice cream making then this problem can be connected to the thickness of the ice cream base or if the ice cream is frozen at the sides. In this case you should turn off your ice cream maker and you should scoop up the frozen part after which you should turn on the ice cream maker to continue. If the ice cream base is too thick you should turn off your ice cream maker to avoid damage to the motor and the gears. Remove the whole batch and make a new lighter one.
Cuisinart Ice Cream Maker Bowl Problems
Sometimes you identify a problem that isn’t there. You should always follow the instructions from your manufacturer’s manual that was provided to you when you bought your ice cream maker. If your ice cream does’t freeze at all than this problem can be traced to the start of the preparation process for ice cream making according to the manual. Freezing your ice cream makers bowl for at least 3-4 hours before you start with the process is the first instruction that every manufacturer gives. The bowls are insulated and have special materials inside the construction of the bowl which make the bowl freezable that is the key to making the perfect ice cream. Also the ice cream base should be refrigerated for at least 2-3 hours before you pour it in the freezable bowl and start the process of ice cream making.
But sometimes you run into a problem that is a real problem and requires a service provided by the local dealer or the manufacturer or a complete replacement of the bowl. Such problems might include damage of the bowl that has caused cracks, leak or similar caused by either treating the bowl on high heat (example: washing it with hot water) or damage caused by improper storage of the bowl and fall damage. In this cases contact your local dealer and or the manufacturer.
Cuisinart Ice Cream Maker Bowl Not Freezing
You might want to check your freezer temperature, of course this should always be your first step. Other than that this generally occurs if the bowl has been exposed to heat or if the bowl is not stored flat. Try to always wash your bowl in cold or almost cold water. Perhaps, the bowl is cracked and the vacuum in the base insulation of the bowl no longer exists, so the bowl is no longer holding. If this is the case contact the manufacturer to get a replacement.
Cuisinart Ice Cream Bowl Replacement
If you are 100% sure that you need a replacement bowl then you should first check your make and model from the manual provided with the ice cream maker. You can find a replacement part on Cuisinart’s official website for any model. Even the discontinued ones. Or you can always check the large online shops like Amazon .